San Gabriel Auto Glass
11443 Lee lane
El Monte, CA 91731
We have been a small family members owned small business, and we understand how essential it's to pay much less and even now get good quality get the job done. So give us a check out, and help save oneself revenue nowadays. History
They did a terrific position... replaced a facet window in addition to a chip in both equally the back window as well as windshield. High-quality and attentive customer service. -…
If you would like to have a professional auto glass specialist give us a get in touch with and learn why we're the top and quickest in all southern california. You'll knowledge an incredible customer support and rapid mobile reaction.
I have A different vehicle with a small rock chip on its windshield. If it gets to that time, I will request him to come back by to exchange this a single likewise. Assistance
I have Tremendous duper mixed feelings about Safelite. The fellows which have been working from the shop? Love them, pretty Specialist and in the long run.. very well, they acquired The task performed. Wherever did the ball get dropped? Just about everywhere. I referred to as the company again in February being a rock around the freeway had strike my windshield about one" with the aspect, creating a right away ten" crack as a result of my driver's line of sight. Not repairable. My Mate advised I exploit Safelite as they "know what They are really performing" so I produced an appointment for the subsequent weekend to possess my windshield switch. Confirmed up vivid and early on a Saturday morning, only to be instructed five minutes afterwards that they may not exchange my windshield. Per the tech, more recent autos side moldings and clips are usually not easily reusable and infrequently split for the duration of removal (he experienced taken a person off and shown that many of the clips had now snapped off and he couldn't salvage it with no gluing it back on). And that the one that manufactured my appointment failed to know, so he must get the sections and I could well be contacted in the event the areas came in. A week afterwards I get phone calls whilst I'm on holiday vacation in Hawaii.. not one, but two phone calls, urging me to create an appointment as my parts ended up in inventory, per the caller. After i returned I produced an appointment, we were being now in mid March. I came in on One more bright and early Saturday before I was established to push one hundred miles for a work occasion.. only to become turned absent Once again. I'd walked into the store they usually confirmed the windshield was there. I requested If your moldings/clips were being there--they appeared confused. They checked the inventory and it wasn't there, it never made it onto the work purchase in the program from my prior check out, so it absolutely was never requested. (insert indignant deal with here) And so the repeat calls I acquired whilst I used to be on vacation was just company telling me my windshield was in stock?
I also like that he was transparent and responsive ideal from the initial Call. With other auto glass companies, there was a lot of forwards and backwards prior to I could get any selling price estimates for changing my windshield. Patrick straight away responded with prices for numerous windshields (standard and a variety of Distinctive characteristics).
We owe you an apology, and the assurance that we want to consider this additional for you personally. You happen to be welcome to share the get facts with us inside of a information. Thanks upfront. Read more Mike D. Diamond Bar, CA
We want to take a look at this just a little further more and find out where by the miscommunication was. Are you able to make sure you deliver us a immediate information using your get aspects in order that we may look into this for you? Thank you for providing this opinions and for getting a valued Safelite shopper. We look ahead to helping you. Steve Read through extra Alex P. Diamond Bar, CA
one Examine-in These should be the nicest people I've at any time handled. Observed me the same working day. They have been rapid. They did The work effectively The 1st time. Best rate that I found also.
Which I presently knew was there, just not the moldings? And due to the fact I used to be going through coverage, they now needed to 1) recontact my insurance plan to be certain they would address the price of the moldings and 2) buy the component which all ought to have been performed to begin with. They presented a $100 lower price off my deductible, but I'm nonetheless pissed about this, This is certainly now TWO Saturdays I have squandered for what ought to have been completed proper the first time. They reported they might connect with me when the portion arrived. One week goes by, two months go by. I at last phone at 9:00am immediately after two weeks have passed, no respond to. They fight connecting me for the supervisor's line, no answer. So the company representative leaves a message to get in touch with me back again. Not one person phone calls me again. I finally get in touch with back again at two:00pm, and SURPRISE I'm instructed that my sections JUST came in that working day (WHAT ARE The probabilities?!). I make an appointment to point out the next Saturday And eventually get it all cared for. It only took two months. The blokes that work from the shop are wonderful. Everyone is awesome. That is about all I am able to say. They did a great occupation (in terms of I can notify). However the practical experience is Tremendous unsatisfactory. I am very unhappy at this entire method, and After i last but not least thought an individual could redeem the entire predicament by just CALLING ME when my Portion ARRIVED.. I was unhappy not to even get the stick to up connect with. I gave 5 several hours to call back again, and *I* had to be the just one to get in touch with back again. This was my initial windshield substitute I have at any time had to do, and this type of terrible expertise. I let them continue to keep the next star, as the guys who labored in the store were being great. And very well, the windshield is replaced, albeit took a few excursions and a lot of wasted time.
After i went in to go to, I did not have to attend being aided, they usually took my motor vehicle in right away. Following forty five minutes, the technician arrived again and advised me it was all completed! I went auto glass repair in Covina to go Have a look and The task was flawless. Ideally I will not likely ever will need One more windshield repair, but when I do I'll definitely be returning in this article! The staff members are all extremely good and chill, fantastic customer service, and In addition they provide life span guarantee, which is often a in addition. Thank you fellas!
They replaced my windshield and It is good and cleanse now. I have never experienced any issues with it and that they had terrific shopper support. I would certainly suggest them to Everybody. They will even selling price match when you anonymous struggle for it!
They acquired me an appt precisely the same day along with the operate was completed inside 2 several hours. I'd personally hugely endorse Resources Steve who was my technician, he eradicated the many rust which essential plenty of perform. Thank you to your fantastic services.
The service, value and product or service was superb. The detail on cleaning up, putting in and making certain I had been looked after was outside of what I had been anticipating. I known as at 7pm on Wednesday evening plus they ended up installing at 8am the following day. Most firms experienced me ready till Friday.